Privacy Policy

1. Introduction

Leads4Conveyancers ("we", "our", "us") is committed to protecting your privacy and ensuring your personal data is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our lead generation services or visit our websites, including leads4conveyancers.co.uk, themove-exchange.co.uk, and compareconveyancingprices.co.uk.

2. Data Controller

Leads4Conveyancers is the data controller responsible for your personal data. If you have any questions about this policy or our data practices, please contact us at:

3. Information We Collect

3.1 For Conveyancing Partners (B2B)

When you register as a conveyancing partner, we collect:

• Business name and registration details
• Contact name and job title
• Business email address and phone number
• Business address
• SRA (Solicitors Regulation Authority) number where applicable
• Payment and billing information
• Lead type preferences and service requirements

3.2 For Consumers Using Our Comparison Sites

When consumers use themove-exchange.co.uk or compareconveyancingprices.co.uk, we collect:

• Full name and contact details (email, phone number)
• Property details (type, value, location)
• Transaction type (sale, purchase, remortgage, transfer of equity)
• Timescale preferences
• IP address and browser information

4. How We Use Your Information

4.1 For Conveyancing Partners

• To provide and manage your lead subscription service
• To process payments and manage your account
• To communicate service updates, lead notifications, and support
• To improve our services based on feedback and usage patterns
• To comply with legal and regulatory obligations

4.2 For Consumers

• To match you with suitable conveyancing professionals
• To share your enquiry details with up to 4 conveyancers who can assist you
• To follow up on your enquiry and ensure you received quotes
• To improve our comparison services

5. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contract: Processing necessary to fulfil our contractual obligations to partners and consumers
• Legitimate Interests: To operate and improve our services, prevent fraud, and maintain security
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligation: To comply with applicable laws and regulations

6. Data Sharing

We share personal data with:

• Conveyancing Partners: Consumer enquiry data is shared with up to 4 registered conveyancing partners to provide quotes
• Service Providers: Trusted third parties who assist with payment processing, hosting, and analytics
• Legal Authorities: When required by law, court order, or regulatory obligation

We do not sell personal data to third parties for marketing purposes.

7. Data Retention

We retain personal data for the following periods:

• Partner Accounts: Duration of the business relationship plus 6 years for legal/tax purposes
• Consumer Leads: Up to 3 years from the date of enquiry
• Marketing Data: Until consent is withdrawn
• Financial Records: 7 years as required by law

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• SSL/TLS encryption for data in transit
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

10. Cookies

Our websites use cookies to enhance your browsing experience, analyse site traffic, and understand user behaviour. You can manage cookie preferences through your browser settings. Essential cookies are required for the site to function properly.

11. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.