Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the lead generation services provided by Leads4Conveyancers ("we", "our", "us") through leads4conveyancers.co.uk and related platforms.

By registering as a conveyancing partner or using our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

2. Definitions

• "Lead" means a consumer enquiry for conveyancing services submitted through our comparison websites (themove-exchange.co.uk and compareconveyancingprices.co.uk)
• "Partner" means a conveyancing firm or solicitor registered to receive leads through our service
• "Service" means our lead generation and distribution platform
• "Lead Types" include Sale Only, Purchase Only, Sale & Purchase, Remortgage, and Transfer of Equity leads

3. Service Description

Leads4Conveyancers provides a lead generation service connecting consumers seeking conveyancing services with registered conveyancing professionals. Our service includes:

• Collection of consumer enquiries through our comparison websites
• Verification and validation of lead information
• Real-time distribution of leads to up to 4 registered partners
• Access to a partner dashboard for lead management

4. Partner Registration & Eligibility

To register as a partner, you must:

• Be a qualified conveyancing professional or authorised firm
• Hold valid professional indemnity insurance
• Be regulated by the Solicitors Regulation Authority (SRA), Council for Licensed Conveyancers (CLC), or equivalent regulatory body
• Provide accurate and complete registration information
• Maintain up-to-date contact and payment details

We reserve the right to refuse or terminate registrations at our discretion.

5. Lead Distribution

6. Pricing & Payment Terms

• Lead prices vary by type and are detailed on our pricing page
• Partners are invoiced weekly/monthly based on leads received
• Payment is due within 7 days of invoice date
• We accept payment by direct debit, bank transfer, or card
• Late payments may incur interest at 4% above the Bank of England base rate
• We reserve the right to suspend lead delivery for overdue accounts

7. Free Trial

New partners may be eligible for a free trial of 10 leads. Trial terms:

• One free trial per business entity
• Trial leads are subject to standard quality and distribution terms
• Continuation after trial requires agreement to standard pricing
• We reserve the right to modify or withdraw trial offers at any time

8. Cancellation & Cooling Off Period

While there are no long-term contracts, we require a 7-day cooling off period for any of the following changes:

• Account cancellation
• Significant reduction in lead volume
• Pausing your account
• Changes to lead type preferences

This notice period allows us to adjust our marketing spend accordingly and ensures a smooth transition. To make changes, please contact us at [email protected] or call 0203 9301 180.

Discretionary Early Action: At our sole discretion, we may agree to process cancellations, pauses, or volume reductions sooner than the 7-day notice period where circumstances allow.

9. Lead Quality & Refund Policy

We strive to provide high-quality, genuine leads. However, as leads are generated from consumer enquiries, we cannot guarantee conversion or instruction.

Refund Eligibility

Refunds or credits may be issued for leads that:

• Contain clearly false or fictitious contact information
• Are duplicate leads (same consumer enquiry sent twice)
• Do not match your selected lead type criteria

Non-Refundable Situations

Refunds will not be issued for:

• Leads that don't respond or change their mind
• Leads that choose another conveyancer
• Leads where the transaction falls through
• Failure to contact leads promptly

Refund requests must be submitted within 7 days of lead receipt with supporting evidence.

10. Partner Obligations

As a partner, you agree to:

• Respond to leads promptly and professionally
• Handle consumer data in accordance with GDPR and data protection laws
• Not share, resell, or redistribute leads to third parties
• Maintain appropriate professional standards and insurance
• Provide accurate quotes and transparent pricing to consumers
• Not use leads for any unlawful purpose
• Keep your account information and credentials secure

11. Data Protection

When we share consumer lead data with you, we act as a data controller sharing data with you as an independent data controller. You are responsible for:

• Processing lead data only for the purpose of providing conveyancing quotes and services
• Maintaining appropriate security measures
• Respecting consumer rights under GDPR
• Deleting lead data when no longer required

Please refer to our Privacy Policy for full details of our data handling practices.

12. Intellectual Property

All content, branding, and materials on our websites remain our property or that of our licensors. You may not copy, reproduce, or use our intellectual property without written permission.

13. Limitation of Liability

To the maximum extent permitted by law:

• We do not guarantee lead conversion rates or business outcomes
• Our liability is limited to the value of leads paid for in the preceding 3 months
• We are not liable for indirect, consequential, or special damages
• We are not responsible for the actions or conduct of consumers or other partners

14. Termination

We may suspend or terminate your account if you:

• Breach these Terms
• Fail to pay outstanding invoices
• Engage in fraudulent or unethical conduct
• Lose your professional accreditation or insurance

Upon termination, any outstanding balances become immediately due.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated to partners via email. Continued use of our service after changes constitutes acceptance of the updated Terms.

17. Contact Us

For questions about these Terms, please contact: